Physical working environment and welfare facilities related factors causing heavy workload: an empirical study among sanitary workers

Authors

  • Durairaj Rajan Department of Business Administration, Faculty of Social and Management Sciences University of Africa, Toru-Orua (UAT) Bayelsa State, Nigeria

DOI:

https://doi.org/10.31039/ljss.2022.3.71

Keywords:

Physical working environment, welfare facilities, heavy workload, sanitary worker, multi-speciality hospital, Tirunelveli city

Abstract

This survey, quantitative and empirical based descriptive research has the objective of analysing the perception of sanitary workers working in private multi-speciality hospitals in Tirunelveli city of Tamil Nadu, India towards various physical working environment and welfare facilities related factors causing heavy workload.  In order to achieve this objective, the study has sampled 80 respondents using both convenience and judgement sampling techniques; and from the chosen respondents the primary data were collected using schedule method with the help of questionnaire (translating the questions in respondents’ mother language, ‘Tamil’) along with interview.  The secondary data were collected from journals, conference proceedings and government websites to add appropriate significance to the study.  Percentage method has been administered to analyse both demographic characteristics of the study and perception of the respondents towards physical working environment and welfare facilities related factors causing heavy workload.  The result of the analysis has discovered that majority of the respondents strongly agreed that the factors: location of the hospital and absence of transport facilities by the hospital, distance between departments and garbage storage, lack of technical support to transport garbage and disposal wastes, not allowed to use the life and need to use the steps compulsorily, complex layout of both the departments and the entire hospital, and size of the hospital are associated with heavy workload under physical working environment related factors.  Similarly, majority of the respondents have agreed that the factors: absence of accommodation facilities to stay, absence of dedicated break areas and dress changing room, absence of convenience facilities (drinking water and separate toilet), absence of maternity related aids (crèche and feeding room), and no free lunch or no food with concession rate under welfare facilities related factors.

References

Birhanu M, Gebrekidan B, Tesefa G and Tareka M (2018). Workload determines workplace stress among health professionals working in Felege-Hiwot Referral Hospital, Bahir Dar, Northwest Ethiopia. Journal of environmental and public health, 1-8.

Harmen H, Amanah D and Harahap DA (2020). The workload and organizational commitment to job satisfaction. The international journal of humanities and social studies, 8 (6), 205-215.

Hoogendoorn ME, Brinkman S, Bosman RJ, Haringman J, Keizer NF and Spijkstra JJ (2021). The impact of COVID-19 on nursing workload and planning on nursing staff on the intensive care: A prospective descriptive multicenter study. International journal of nursing studies, 121, 1-8.

Jornuad PD, Antiquina MM, Cericos EU, Bacus JA, Vallejo JH, Dionio BB, Bazar JS, Cocolan JV and Clarin AS (2021). Teachers’ workload in relation to burnout and work performance. International journal of educational policy research and review, 8(2), 48-53.

Keser A. (2006). Research of Workload Level and Job Satisfaction of the Call Center Personel. Journal of Kocaeli University Institute of Social Education), 1, 100-119.

Kokoroko E and Sanda MA (2019). The effect of workload on job stress of Ghanian OPD nurses: The role of co-worker support. Safety and health at work, 10, 341-346.

Mercin S, Ipcioglu I and Koca G (2018). ‘Analysis of the workload of nurses’. Health care academic journal, 5 (3), 238-245.

Maulana A and Risal M (2022). The effect of work motivation and workload on employee performance in regional research and development agency. Jurnal Mantik, 5 (4), 2280-2285.

Munandar A, Musnadi S and Sulaiman (2018). The effects of work stress, workload and work environment on job satisfaction and its implication on the employee performance of Aceh investment and one stop agency. Journal of Magister Manaj, 2 (1), 123-134.

Ramdas IM and Sari DW (2022). Work related stress among nurses during COVID 19 pandemic and its correlation with workload, work environment, shift work and working period. Malaysian journal of medicine and health sciences, 18 (3), 49-54.

Rajan D (2019a). Leadership related factors causing heavy workload: An empirical study among sanitary workers. Training and Development Journal, 10 (1), 11-32.

Rajan D (2019b). Lack of resources related factors causing heavy workload: An empirical study of sanitary workers. QUEST: Journal of management and research, VIX (2), 1-26.

Rajan D (2019c). Perception of work shift and workload among sanitary workers: An empirical study. PRERANA: Journal of management thought and practice, 19 (2), 1-22.

Rajan D (2020). Long working hours related factors causing heavy workload: An empirical study among sanitary workers. Indian journal of applied economics and business, 2 (2), 143-169.

Rajan D (2021a). Role and compensation related factors causing heavy workload: An empirical study of sanitary workers. Eurasian journal of higher education, 2 (2), 16-38.

Rajan D (2021b). Organization structure and practice related factors causing heavy workload: An empirical study among sanitary workers. London journal of social sciences, 1 (2), 99-129.

Rostamu F, Babaei-Pouya A, Teimori-Boghsani G, Jahangirimehr A, Mehri Z and Feiz-Arefi M (2021). Mental workload and job satisfaction in health care workers: The moderating role of job control. Front. Public health, 9:683388, 1-11.

Saglamari G and Cinabal B. (2008). Burnout Concept: It’s Importance in terms of Individual and Organizations. Management and Economy, 15 (1), 131.

Saputera B and Suhermin (2020). Understanding nurse workload, work stress and supervision on influence of clinical performance. A paper presented in the first international conference on business and social sciences on ‘Sustainable business practices in digital environment’ 3rd and 4th October 2020.

https://labour.gov.in/policies/safety-health-and-environmet-work-place, accessed on 19-03-2022

Downloads

Published

2022-04-04

How to Cite

Rajan, D. . (2022). Physical working environment and welfare facilities related factors causing heavy workload: an empirical study among sanitary workers. London Journal of Social Sciences, 2(3), 19–52. https://doi.org/10.31039/ljss.2022.3.71